FAQ

Straight answers.

The stuff electricians actually ask us.

The basics

What is Ask BONBON?

An AI assistant built for electricians, apprentices, inspectors and contractors. It answers NEC and CEC questions with the article cited, runs 22 field calculators, and reads your blueprints and inspection reports. The upcoming Pro plan will add a real voice assistant (Talk) and more.

Is it free to use?

Yes. Guests get 1 question a day with no account and can try every calculator. Registered free users get 3 questions a day. Paid plans remove the limits and every monthly plan starts with a 14-day free trial, $0 due today, then 50% off your first month.

How accurate are the answers?

Answers are grounded in the code books and cite the exact article so you can verify them yourself. Treat BONBON like a very fast journeyman: check the reference when it matters, and it hands you the reference every time.

Which code editions are covered?

The National Electrical Code (NEC 2023) and the Canadian Electrical Code (CEC 2025), selectable in the app settings. NEC 2026 support is coming soon.

Does it work in Spanish?

Sí, fully. And not just Spanish: ask in any language and BONBON answers in the language you asked in. Great for mixed crews.

The new stuff

What is the Talk voice assistant?

A real two-way voice conversation. Ask out loud, hear the answer, ask the follow-up, all without touching the screen. Talk will be included in the Pro plan, coming soon.

How do blueprint uploads work?

Attach a blueprint PDF or images in the chat and ask anything about them. Sending plans with no question builds a full Plan Overview: square footage, suggested service size, NEC 220 load calc summary, device counts, a rough materials list and warnings, each number marked counted or estimated. You can download it as a branded PDF, share a link, or print it. Uploads will be included in the Pro plan, coming soon.

What can I upload?

Blueprints and inspection reports. Blueprints get answers grounded in your sheets plus the full Plan Overview; inspection reports are explained item by item.

What is Master Class?

The study side of BONBON: practice drills by NEC chapter, journeyman topic drills, exam readiness scoring and mistake analysis that shows you where to focus.

Plans and billing

What do the plans cost?

Student $9.99 a month, Plus $19.99 a month, and your first month after the 14-day free trial is 50% off: $4.99 and $9.99. Yearly billing saves 30%: $83.88 and $167.88 a year, billed upfront with no free trial. Monthly plans start at $0 due today. The Pro plan ($29.99 a month) is coming soon.

What is the promo code justaskbonbon?

2 free weeks of Plus. Download the app, enter justaskbonbon inside the app, and all 22 tools, NEC references and more are yours for two weeks.

Do you have plans for companies and crews?

Yes, and every seat costs less than the same solo plan. 25 seat minimum. On Plus: Team (25 to 99) $16.99 a seat, Business (100 to 499) $12.99, Enterprise (500 to 999) $8.99, monthly. Pro seats coming soon. Admin dashboard and bulk onboarding on all tiers, white-label included from Business up. Annual billing saves another 30%. Over 1000 seats, submit a request and we price your fleet. See the Enterprise page for details.

Can I cancel anytime?

Yes, from the app in a couple of taps. If you cancel during the trial you pay nothing.

Do you work with trade schools?

Yes: education pricing about 30% below enterprise, and you pick the plan per student (Student, Plus or Pro, from $2.99 a student). White-label, admin and instructor dashboards, bulk student onboarding, curriculum integration and Master Class exam prep. Write to [email protected].

Still curious? Ask BONBON yourself.

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